Cox Outage in Alexandria, Virginia (2025)

The latest reports from users having issues in Alexandria come from postal codes 22312, 22310 and 22315.

Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.

Problems in the last 24 hours in Alexandria, Virginia

The chart below shows the number of Cox reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 28: Problems at Cox

Cox is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cox users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (9%)

4. 

   TV (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Alexandria, Virginia

The most recent Cox outage reports came from the following cities:Washington, D.C., McLean, Alexandria, Arlington, Falls Church, Springfield, Lorton, Hyattsville and Annandale.

City	Problem Type	Report Time
Washington, D.C.	Wi-fi	9 hours ago
Washington, D.C.	Internet	10 hours ago
Washington, D.C.	TV	yesterday
McLean	Internet	2 days ago
Washington, D.C.	Internet	3 days ago
Alexandria	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cox Issues Reports Near Alexandria, Virginia

Latest outage, problems and issue reports in Alexandria and nearby locations:

• RipnHaff (@verymary4) reported one second agofromMcLean Hamlet, Virginia

  @CoxComm out of service again! If this is a planned outage can you please schedule overnight. If this is not a planned outage, what is happening with your equipment? @CoxHelp (yes, I reported it)

• Doug Mohney (@DougonIPComm) reported 3 minutes agofromFranconia, Virginia

  Oh and @CoxVA @CoxHelp - trying to upsell me into more services when the current ones are down is just stupid. You have to stop this garbage. Local Facebook page in neighborhood is talking @verizon FioS big time in 22315 zip code.

• Gregory Koch (@gregoryakoch) reported 5 minutes agofromTysons Corner, Virginia

  @CoxHelp Never mind, just got an email from property management that the power’s out. Sorry for being THAT customer, if I were actually home I could have figured out what was going on.

• RipnHaff (@verymary4) reported 11 minutes agofromMcLean Hamlet, Virginia

  Lost @CoxComm @CoxHelp service at noon. Called to report lack of service...told there’s a 45 minute wait time on the phone. 12 hours later and still not working properly!

• Gregory Koch (@gregoryakoch) reported 13 minutes agofromLake Barcroft, Virginia

  @CoxHelp Internet is out intermittently and has been all night. This is the second time in about 10 days this has happened. There’s obviously an outage. Don’t tell me there isn’t.

• Doug Mohney (@DougonIPComm) reported 15 minutes agofromFranconia, Virginia

  @CoxHelp There is now no time estimate for resolution.

• RipnHaff (@verymary4) reported 15 minutes agofromMcLean Hamlet, Virginia

  @CoxHelp @CoxComm Thanks Brian, it’s been 4 hours..still no service...can you help?

• Javier Rios (@JAVIERIOS) reported 20 minutes agofromLake Barcroft, Virginia

  @CoxHelp my internet down again, and the internet speed we pay for we never get. Were on the gig plan and we're always around 300-400. Help!

• Kempe Holladay (@HappyHolladay) reported 20 minutes agofromAlexandria, Virginia

  @CoxComm I have spent over 3 hours just trying to book a simple appointment... no one seems able to help ... please help or I’m canceling my service ., why is this so hard to just make an appointment !!!!!

• Doug Mohney (@DougonIPComm) reported 26 minutes agofromFranconia, Virginia

  Dear @CoxComm @coxva - Really don't want a sales pitch at the end of a service request call.

• Stuart Rodgers (@Stu_Rod) reported 27 minutes agofromVienna, Virginia

  @CoxHelp outage in Vienna, VA 22180? BTW, your outage checker needs serious improvement

• RipnHaff (@verymary4) reported 29 minutes agofromMcLean Hamlet, Virginia

  @CoxHelp But Allan, Seth said I’d have service at noon. And yesterday I was told 5:00 pm? What’s your confidence level?

• Doug Mohney (@DougonIPComm) reported 30 minutes agofromFranconia, Virginia

  @CoxHelp That's funny, the text messaging service just said noon.

• RipnHaff (@verymary4) reported 33 minutes agofromMcLean Hamlet, Virginia

  I called in the outage at 11:30 am Friday and @CoxComm said I would get service by 5:00 pm. It is now Saturday and still no service! It’s been 24 hours without service and @CoxHelp is crickets!

• RipnHaff (@verymary4) reported 33 minutes agofromMcLean Hamlet, Virginia

  @CoxHelp @CoxComm Hey Steff! It’s 12:30 and still no service. What’s your new guess?

• RipnHaff (@verymary4) reported 43 minutes agofromMcLean Hamlet, Virginia

  Steff or Allan, are you there? @CoxComm service is out AGAIN and @CoxHelp is not taking calls? What’s happening?

• Stuart Rodgers (@Stu_Rod) reported 47 minutes agofromVienna, Virginia

  @CoxHelp "Cox: We expect to restore service in your area by 03:11PM on 10/20." Over 4 hours. Doesn't feel best-in-class. Feels average or maybe below. .

• Doug Mohney (@DougonIPComm) reported 51 minutes agofromFranconia, Virginia

  @CoxHelp @coxva service down in Northrm VA/Kingstowne area?

• april showers bring Jerm flowers (@Based_Jerm) reported 53 minutes agofromFranconia, Virginia

  @CoxHelp I keep trying to check on my account for a service outage (no internet in 22315) but I cant tine anything.

• Allison (@eichnerae) reported 54 minutes agofromMount Vernon, Virginia

  @CoxHelp your internet is down!!! Why pay $100 per month for internet, and $300 for a 'suggested' router/modem when this **** won't work 🤦

Cox Issues Reports

Latest outage, problems and issue reports in social media:

• Michael Tomaselli (@MIKAL1978) reported 6 minutes ago

  @CoxComm Why do I pay for internet when it’s NEVER working in my area or always is down for service??? Can someone please explain this to me?

• msheets (@msheets) reported 6 minutes ago

  @CoxHelp can you tell me if there is an outage in the Canal st and Jeff Davis?

• 🎉 Lulaboo Jenkins 🎊 (@Fail_lula) reported 10 minutes ago

  @ZeeCorona @CoxCalifornia Hey! My mom can't do her job because of really awful internet service in her area. It's been MONTHS. Why should she keep paying for such sub par internet? She can't even make money to PAY YOU GUYS

• Hans McMurdy (@HansOnCoding) reported 12 minutes ago

  hey @internetfreedom Is it legal to shut off one utility (phone), based off the usage of different utility (internet), w/o notice?Because @CoxComm cut my phone/fax service.To be clear, the bill is paid in full...Their justification is based off internet throttling rules...

• weston woolsey (@teddybearwes) reported 12 minutes ago

  @CoxComm @CoxHelp alright can someone explain to me how and why my internet goes out on the daily? I work from home and you guys make it super hard to do my job when it goes out 2-3 times daily. Fix your stuff plz. I’m getting tired of this crap!

• Jez (제레미) (@4realJSS) reported 15 minutes ago

  @CoxHelp @sammantha669 Tone-deaf customer service is what we pay $85 a month for, eh?

• Mrs Crespo 💕❤️ (@ksa_11_03) reported 16 minutes ago

  @CoxHelp my service has been out for a while now. I have class and my husband works from home tomorrow and we have stuff we need to prep tonight. Any update on when service will be restored???

• supreme heaux ✨ (@saintpeezus) reported 21 minutes ago

  @CoxComm wifi is absolute garbage

• 💥😷Trevor Nelson😷💥 (@CTrevorNelson) reported 24 minutes ago

  @CoxComm back to back outages this morning? Really? Woke up to what was called a planned repair... then an outage reported at 7am as a separate outage? 🤨thought the repair/update to the neighborhood was last week? It’s okay, no one here has virtual school or work🤨

• Tate Thompson (@thompson_tate) reported 24 minutes ago

  @coxhelp internet service has been down several hours. Do we get a refund?